1. What Are Cookies?

Cookies are small text files stored on your computer, phone, tablet, or other device when you visit a website. Cookies allow websites to remember information about a visitor, maintain website functions, recognise a returning browser, and improve the way online services operate.

We may also use related technologies such as local storage, pixels, tags, scripts, software development kits, and similar tools. In this Cookie Policy, these technologies are collectively referred to as “cookies.”

2. How We Use Cookies

SILTFERN, LLC may use cookies to operate siltfern.com, maintain secure website sessions, remember cookie preferences, process checkout activity, support customer accounts, deliver digital products, prevent fraud, protect website security, and understand how visitors use our website.

Cookies may also help us remember selected services, preserve information during checkout, operate contact forms, process payments, troubleshoot technical problems, and improve website performance.

3. Types of Cookies We May Use

Strictly necessary cookies: These cookies are required for essential website functions such as security, checkout sessions, customer accounts, cookie preferences, payment processing, and fraud prevention. The website may not function correctly without them.

Preference cookies: These cookies remember selections such as language, region, display settings, form information, or other website preferences.

Analytics and performance cookies: These cookies help us understand website traffic, page activity, technical performance, errors, and how visitors interact with our content.

Marketing cookies: Where used and permitted, these cookies may help measure marketing campaigns, limit repeated advertising, or provide more relevant promotional content.

4. Cookies Used for Orders and Digital Services

Our website may use necessary cookies to maintain a shopping or checkout session, remember selected digital products or services, create an order, process a payment, confirm transaction status, and provide access to purchased content or service information.

These cookies may also support WooCommerce or similar e-commerce functions, prevent duplicate transactions, protect checkout pages, remember that an order has been completed, and maintain information needed to provide customer support.

Removing or blocking necessary checkout cookies may prevent you from purchasing digital products or completing an order.

5. Third-Party Cookies

Some cookies may be placed or accessed by third-party providers that support our website. These providers may include payment processors, hosting providers, security services, analytics tools, form providers, email services, embedded content providers, and technical platforms.

For example, Stripe, PayPal, or another payment provider displayed at checkout may use cookies for transaction processing, account recognition, fraud detection, security, and regulatory compliance.

Third-party providers control their own cookies and process information according to their respective privacy and cookie notices. We encourage you to review the information provided by the relevant third party.

6. Cookie Consent and GDPR

Where GDPR, UK GDPR, the Privacy and Electronic Communications Regulations, or similar laws apply, we request consent before activating cookies that are not strictly necessary, unless another legal exception applies.

You may be given options to accept all cookies, reject non-essential cookies, or manage individual cookie categories. Refusing optional cookies should not prevent access to the basic functions of the website, although some optional features may operate differently.

Where cookie information is linked to an identifiable person, it may constitute personal information and will also be handled in accordance with our Privacy Policy.

7. Cookie Duration

Session cookies generally remain active only while your browser is open and are normally removed when the browser session ends.

Persistent cookies may remain on your device after the browser is closed so that preferences, consent choices, security information, or other permitted settings can be remembered.

The exact duration of a cookie depends on its purpose and the provider that sets it. Cookies may expire automatically, be replaced when updated, or remain until you remove them through your browser or cookie settings.

8. Managing or Deleting Cookies

You may manage optional cookies through the cookie banner or preference tool available on siltfern.com. You may change or withdraw your consent at any time using the available cookie settings.

Most browsers also allow you to view, block, restrict, or delete cookies through their privacy settings. Browser controls vary, so you should consult the help information provided by your browser.

Blocking all cookies may affect checkout, login, form submission, payment, account, security, and other essential website functions. Deleting cookies may also remove previously saved preferences.

9. Changes and Contact Information

We may update this Cookie Policy when our website functions, digital services, legal requirements, payment providers, analytics tools, or cookie practices change. The revised version will be posted on siltfern.com with an updated date.

Questions about this Cookie Policy or our use of cookies may be sent to:

SILTFERN, LLC
1612 K St NW, Ste 505, Washington, DC 20006, US
Email: [email protected]
Phone: +1 (202) 984-7077
Website: siltfern.com